Terms & Conditions

DISCLAIMER: Because we do not treat any of our clothing with flame retardant chemicals, our pajamas are snug fitting and follow all CPSC rules and regulations.

Orders will be canceled if 20 units or more are ordered. We reserve the right to cancel any order.

INCORRECT SHIPPING ADDRESS
Oakfamily does not assume responsibility for orders with incorrect shipping addresses. If you notice an error and your order has not yet been shipped, please send and email to info@oakfamilybaby.com and we will try our best to resolve. If an order is returned to us due to incorrect address, customer is responsible for re-shipment charges.

MISSING OR LOST ORDERS
Oakfamily is not responsible for missing or lost packages due to courier error. However, we will work to our best ability to recover the package and file the necessary claims. If an order is returned to us due to incorrect address, customer is responsible for re-shipment charges.